Refund Policy

 Refund & Exchange 

Thank you for shopping at Journee Collections store.

If you are not 100% satisfied with your purchase, you are eligible for a refund or  exchange if your item has not been used you have 15 calendar days, from the date you receive your item to be eligible, to return your item or get an exchange.

Once you have requested a refund, or exchange attach a clear picture of your item and send your request Via email to Support@journeecollections.com, once you are approved for a refund or exchange we will send you a refund to your original payment method, and for an exchange we will send you your new product within 15 calendar days.